Story of a Fitness Studio in Bhopal with AI Client Retention

August 29, 2024
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Your Client Was Waiting. You Were Busy. Now They’re Gone.

The Story of a Fitness Studio in Bhopal

Meena ran a thriving women’s fitness studio. Her clients were loyal — until they weren’t.

One day, a regular client messaged to reschedule. No one saw it till next morning. The client went elsewhere.

It kept happening. Messages missed. Queries unanswered. Clients dropping off. Meena was losing ₹10K–₹20K/month in silent churn.

Then she got Bol Bharat’s AI Customer Support.

Instant Replies = Happy, Retained Clients

Now every WhatsApp, call, or form query gets a reply in seconds — even at 11 PM. From package info to class slots, everything is handled instantly and politely.

Her retention rate jumped by 40% in 3 weeks. Her reviews went up. Her staff? Finally focused on in-class experience.

What the AI Customer Support Does:

  • Answers all client queries 24/7
  • Works across calls, chat, and WhatsApp
  • Speaks in natural Hindi, English, and local dialects
  • Handles FAQs, payments, reschedules, cancellations
  • Seamless escalation to humans when needed

ROI Breakdown:

  • Saves ₹35,000/month in support roles
  • Retains clients worth ₹1L+/year
  • Saves 100+ hours/month in query handling
  • ROI recovered with 1 client saved from churn

Before vs After Table:

Metric

Before AI

After Bol Bharat AI

Response Time

3–12 hours

Instant

Client Retention

60%

85%+

Support Overload

High

Fully offloaded

Monthly Churn Loss

₹20K

₹0

Real ICP Example: Spa in Surat

Before: Clients dropping off due to delayed confirmations After: AI handled all booking queries in real-time Result: +50% rebookings, ₹75K/month revenue secured

 

Clients leave when they don’t feel heard. Bol Bharat’s AI listens — always. ₹5,999/month. Go live in 48 hours.
Support That Retains Without Burnout

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