Welcome to Bol Bharat AI (“Company”, “we”, “us”, or “our”). This Privacy Policy outlines our commitment to protecting your privacy and the handling of personal data collected from users (“you”, “your”) through our suite of AI-powered voice services, including AI voice agents, white-label tools, real-time communications, and CRM integrations.
1. Information We Collect
Personal Information
- Identifiable Information: Such as your name, email address, and payment details needed to process transactions and communicate with you.
- Company Information: Includes your company name, client lists, service preferences, and interaction patterns to improve service delivery.
Usage and Technical Data
- Technical Details: Such as IP addresses, browser types, operating systems, and device identifiers used to optimize our services.
- Usage Metrics: Includes user interactions, traffic data, and page views to help us enhance website performance and user experience.
2. Use of Information
We use the information we collect to:
- Enhance Services: Customize domain names, UI components, and integrate features like noise reduction in calls.
- Provide Support: Deliver premium support, onboarding sessions, and consultations.
- Communicate: Send updates, service notices, and tailored messages.
- Ensure Compliance & Safety: Meet legal obligations and protect user rights and service integrity.
3. Sharing and Disclosure of Information
- Service Providers: We work with third-party providers for payments, support, and data management. They are contractually obligated to follow data protection practices.
- Legal Disclosures: We may share information when required by law, to comply with regulations, or to defend our legal rights.
- Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
4. Data Security and Retention
- Security Measures: We implement technical and organizational measures to safeguard your personal data against unauthorized access, alteration, or loss.
- Retention Policy: We retain personal information only as long as needed for service delivery or as required by applicable laws.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and Updates: Review or update your personal data to keep it accurate.
- Deletion: Request deletion of your personal information, subject to legal and operational exceptions.
- Objection and Restriction: Object to processing or request limits on how your data is used.
6. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If you believe a child under 18 has shared personal information with us, please contact us so we can delete it.
7. Changes to This Privacy Policy
We may update this policy occasionally to reflect changes in law or our services. If significant changes occur, we will update the effective date and may provide additional notice.
8. Contact Information
For questions or concerns regarding this Privacy Policy or your data, please contact:
support@shreem-ai.in